Although I have AT&T for my phone because 1) my company pays for the service and 2) they're the only ones that have the iPhone, I must say I just love Verizon Wireless for my family's plan.
On this past month's bill both my daughter and my wife had a couple of, let's just say, questionable text charges. Without even blinking (as far as I could tell. I wouldn't know if he blinked or not.) the Verizon rep offered to take those charges off for us which were immediately reflected on my bill.
Of course, they're not perfect, but they've done right by me.
Bravo for Verizon who just gets customer service.
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